EVER WORK FOR SOMEONE YOU DIDN’T TRUST?
Years ago I was employed as a loan officer by a small bank. I enjoyed working for my immediate boss but the more I got to know the bank president, the more concerned I became. You see, this man didn’t mind cutting ethical corners in small ways and he demonstrated a complete lack of integrity towards his employees. Have you ever worked for someone you didn’t trust?
About three years with the bank I realized that I couldn’t continue working there because I didn’t respect the bank president. Fortunately I was able to find employment elsewhere as the economy was still going strong.
On the way out the door I remember saying to my fellow employees that when the next recession occurs this man won’t think twice about laying you off. When the economy collapsed into the Great Recession my premonition proved true. It wasn’t just that he laid people off. In all fairness to the bank president, lots of people in commercial real estate lending were being laid off. No it wasn’t what he did, it was how he did it. Without getting into the specifics, his behavior exhibited a lack of empathy and respect for those who lost their jobs.
THE SPEED OF TRUST
Fast forward to this summer. While vacationing on the Oregon coast I read an insightful book on the topic of trust titled, The Speed of Trust: The One Thing That Changes Everything by Stephen M. R. Covey (his father was the author of the Seven Habits of Highly Effective People). As I was reading The Speed of Trust I couldn’t help thinking back about the bank president. You see, he violated several of the principles outlined in the book for generating trust.
How about you? Are you someone that people naturally trust? Do you know the behaviors that high-trust people exhibit? In this book, the author identifies 13 behaviors that builds trust between individuals.